FINDONAMAP.com
 mobile phone tracking and logging service
 
 


Support

 
To report an error or bug in our software, please send us feedback with details of the phone you are using and the problems experienced.

FAQs
How much does it cost?
Which handsets are supported?
Are phones with internal GPS receivers supported?
I get an error when attempting to install FOAM phone software
Which GPS receivers are compatible with www.findonamap.com?

How much does it cost?

Live tracking is free for up to 3 devices in your profile.
Find On A Map also offers some exciting premium services:
Past Tracking - See a history of where devices have been. Tracks are stored in our online database and can be accessed from any web enabled PC. Find out if your children really broke that window!
GeoFencing - Put a 'virtual fence' around an object and receive a SMS and email when the device breaches the fence. £10 for 6 months.
Panic Alarms - Enables the middle button on the phone keypad as a 'panic button'. This sends an SMS and email to designated numbers and email addresses when the button is held for 5 seconds. SMS' & email's include a link to a map that can be viewed on the recepients phone.
To upgrade your account press here.

Which handsets are supported?

In general, all Symbian 3rd series devices (v9.1 or higher) are supported:

Devices Supported
LG JoYNokia 3250Nokia 5500
Nokia 6110 NavigatorNokia E51Nokia E60
Nokia E61Nokia E65Nokia E70
Nokia N71Nokia N73Nokia N75
Nokia N76Nokia N77Nokia N80
Nokia N81 8GBNokia N82Nokia N91
Nokia N92Nokia N93Nokia N93i
Nokia N95Nokia N95 8GBSamsung i450
Samsung i550Samsung i560Samsung SGH-i520



Are phones with internal GPS receivers supported?

There are currently 2 versions of the mobile phone software. The first version connects to an external GPS unit and can be downloaded here. For phones with an internal GPS unit (Nokia N95, Nokia 6110 Navigator, etc) there is currently a version of the software going through the Symbian Signed process. This is mandatory for all applications that use the internal GPS. The application will be available for download shortly.


I get an error when attempting to install FOAM phone software

If you get a certificate error when attempting to install FOAM phone software then ensure that you have enabled installation of unsigned SIS files.

Go to Tools -> App. Manager

choose Options -> Settings

set Software installation to All

set Online certif. check to Off.


Which external GPS receivers are compatible with www.findonamap.com?

Any Bluetooth GPS receiver that outputs NMEA messages should work.


 

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